Many users reported as they are unable to update their OS build to their latest version. Most users report seeing an error message 0x8024401f after clicking the Check button for updates. Other users encounter this problem when trying to update a UWP application through the Windows Store. It has been found that this issue is not restricted to Windows 10, but Is also reportedly appearing in Windows 7 and Windows 8.1 as well.
What causes the Windows Update error 0x8024401f?
The cause of this error is not due to single factor but rather multiple ones. Some of the factors that cause this issue is.
1. Third Party Security Intervention
This unique error code can also lead to an overly secure suite. Sophos, McAfee and two others are generally suspected to be the culprits behind this behaviour. If this applies, you can resolve the issue by installing the update or by completely uninstalling the security suite or disabling real time Protection.
2. Faulty Windows Update
There are some bad Windows updates that exhibit this particular error. Fortunately, weeks after the first issue of this issue, Microsoft released Hotfix for this issue. To take advantage of this, run the Windows Update Troubleshooter and apply the recommended hotfix.
3. Corrupted Windows Store Cache
If you see this particular error code while trying to update a UWP application, you may have a corrupted Windows Store cache. If this condition applies, you can troubleshoot by resetting the Windows Store cache. You can do this through the Windows GUI or CMD terminal.
4. Intervention Proxy or VPN Connection
A private connection maintained by a proxy server or VPN solution will ask the Windows installation agent to determine if your connection is secure and refuse to update through the official channels. In this case, you can remove the security roadblocks and allow the installation by disabling / uninstalling the proxy server or VPN client.
If you are currently struggling to resolve the same 0x8024401f error code, this article will give you different repair strategies that you can use to resolve the issue. You will find many different methods that other affected users have proven to be effective.
To resolve this issue in the most effective manner, we suggest you to follow them in the same manner we have described. These methods go from beginner to technical level in order to resolve the issue.
Method 1: Disable/uninstall any third-party Antivirus installed in your computer
One of the reasons that Windows Update error 0x8024401f occurs is when you try to install a pending windows update in an overprotective antivirus suite. We isolated affected users who attributed this problem to: Sophos, McAfee, AVAST, Komodo and a few other third-party security suites.
With this in mind, the only way to avoid getting into trouble due to a third-party suite is to completely uninstall the program and follow the steps you need to take to ensure that you do not leave the rest of the files. If you decide to go the root route, you can follow this article (here) to completely uninstall your AV Suite without leaving any remaining files.
After removing the third-party AV, restart your computer and see if the issue is resolved at the next system startup. If the 0x8024401f error code still occurs when you try to install an unspecified update, proceed to the next step below.
Method 2: Runs Windows Update Troubleshooter
Many users who are having trouble fixing the 0x8024401f error code have reported that the issue has been completely resolved after running the Windows Update Troubleshooter. For some of them, this approach automatically solves the problem.
Windows Update Troubleshooter is a built-in utility that has several repair strategies that can be run automatically if a problem is detected. Here is a short guide to implement
- Press the Windows key + R to open the Run dialog box. Next, to open the Troubleshooting tab of the Settings app, type “ms-settings:troubleshoot” and press Enter.
- Opens the Troubleshooting tab of the Settings app through the Run box.
- After you enter the Troubleshooting tab, move your mouse cursor to the right of the screen and navigate to the Get Up Running section. When you get there, click on Windows Update, and then click on Run the Troubleshooter.
- After the utility starts, wait patiently until the initial scan is complete. This process will determine if any of the repair strategies included in the utility apply to the problem you are dealing with.
- Once you have found the appropriate solution, you will be given a window where you can click the Apply. Depending on the type of solution, you may need to follow a few additional steps to implement the repair strategy.
- After the solution is run, restart your computer and see if the problem is fixed at the next system startup.
If the same 0x8024401f error code still occurs, scroll down to the next method below.
Method 3: Reset the Windows Store cache
If you encounter an error code of 0x8024401f while trying to update the UWP (Universal Windows Platform) application through the Windows Store, there are chances that some corrupted files in your system is preventing it to update.
After seeing various incidents like this, in most cases, the problem appears after the security scanner has blocked some of the elements required for the update process. Many users who encountered this problem were able to reset the Windows Store and related components and fix the 0x8024401f error.
There are two ways to reset Windows Store cache in Windows 10. Although the first option is quick, it does have tasks from the CMD terminal. If you do not trust the CMD terminal or use commands to complete the task, the second option is more attractive as it allows you to perform the entire function from the Windows GUI.
Resetting Windows Store cache via CMD
- Type CMD in start menu and right click on Command prompt.
- Click on Run as Administrator.
- When opened, type the following command “exe”.
After successfully processing the command, restart your computer and see if the issue is resolved at the next system startup.
Resetting the Windows Store cache via the Settings app
- Open the Run dialog box by pressing the Windows key + R. Then type “” ms-settings: appsfeatures “and press Enter to open the Apps & Features in settings.
- Once you have the app and features on the screen, scroll down through the list of installed apps and locate Microsoft Store.
- After you found it click on the Advanced Options
- After entered the Advanced Options menu in the Microsoft Store, scroll down to the Reset tab and click the Reset to begin the process of clearing the cache.
- Wait for the process to complete, then reboot your machine and see if the issue is resolved at the next system startup.
If you encounter an error code 0x8024401f even after resetting your Windows Store cache, proceed to the next step below.
Method 4: Disable proxy server or VPN Client
You can resolve the issue by disabling / uninstalling the proxy server or VPN client. After rebooting your computer, the installation agent will have no reason to not trust your connection and will allow you to install the Windows / Application Update. Depending on whether you are using a proxy server or a VPN client, follow the applicable guide to terminating a private connection:
For disabling the proxy server
- Press the Windows key + R to open the Run dialog box. Next, type “ms-settings: network-proxy” inside the text box and press Enter to open the Proxy tab of the Network & Internet Settings menu.
- Once you reach the proxy menu, go to the right side of the screen and then scroll down to the manual proxy settings.
- When you get to the Manual Proxy Settings section, disable the toggle associated with using a proxy server.
- Restart your computer and see if the next system fixes the startup error.
Uninstall your VPN Client
- Open the Run dialog box by pressing the Windows key + R. Then type ‘appwiz.cpl’ and press enter to open the program.
- In the following windows. scroll down through the list of installed applications and find the third-party VPN client solution you are currently using. When you see it, right-click on it and select Uninstall from the context menu.
- From the Uninstallation screen, follow the on-screen prompt to complete the uninstallation, then restart your computer and see if the issue is resolved at the next system startup.
These mentioned solutions should definitely help in solving your Error code 0x8024401f. Tell us which method worked for you in the comments below.