The staff augmentation model leaves most of the operational control to the client. In this transparent model, the staff augmentation service sources candidates, recruits and sets up a team dedicated to the client. Employees work from the offices of the service-providing company, but recent events have also opened the door to telecommuting. Then, once the team is ready to start operating, the client assigns work to the team and manages day-to-day deliverables. In this staff augmentation model performed by IT staff augmentation services, the client knows the actual cost of the employees and only pays a monthly fee based on the real and actual cost of the team. The company handles all administrative aspects (salaries, facilities, taxes, etc.) while the client focuses solely on the functioning of the team and the delivery of results.
The company is very involved in the recruitment process and the building of the team. Indeed, it is important for them to fully understand your business before approaching candidates on the market for your team augmentation. They generally need to know enough about your company before they start the recruiting process. In addition, they must be properly informed to be able to give information to potential candidates. It is important that candidates are interested and motivated.
Here are some examples of information:
– Company background (size, funding, product type, market, leadership, etc.)
– Whether management has prior outsourcing experience. If so, what was the setup and how was the team managed?
– Job descriptions for roles considered for outsourcing
– Work schedule, if applicable
– How will the candidate work with other employees on the client side? Who will manage them?
– What will be the interview process for applicants?
Finding the right candidates for your team is the most important activity to get started. Our goal is to find the right candidates first, then review legal documents and costs in parallel. No good candidates, no good team!
The recruitment specialists work closely with their clients to define a recruitment process that matches their clients’ typical recruitment habits. Some clients like to give video interviews, while others like to give homework to developers. Some like doing IQ and logic tests, while other customers prefer whiteboard discussion. The recruiting team will help source candidates based on the job description and then arrange interview logistics. They commonly use an online system to track applicants, book interviews, collect feedback, etc.
Once suitable candidates have been identified, they can prepare the agreements and hire these people under their solutions. Your team will soon be complete and ready to work!
The staff augmentation model is ideal for companies looking for long-term relationships and a stable and committed team. In this model, employees feel part of the customer organization and become deeply integrated into customer operations. For the customer, the total cost of ownership is generally very low compared to a similar onshore configuration. Fees and costs are transparent, bringing the real cost closer to real market rates. Many customers don’t realize that the total cost of ownership includes facilities, desks and chairs, internet connectivity, PC, benefits, etc., and not just employee salaries.
