Unable to Login with Microsoft Account in Windows 10/11

Although the Microsoft Account is pretty significant, it is not error-free like other accounts. Users complain that they can’t get into their accounts, and in this post, we’ll look at a few simple fixes. Check out our dedicated Microsoft Account section, where there are many more articles like this one. You may discover even more similar articles that will help you fix any mistake like a pro in our Fix Hub.

Without a Microsoft Account, you won’t be able to do several functions in Windows 10, therefore Microsoft is a crucial component of the operating system. Furthermore, it can seriously harm your computer if you’re unable to use your Microsoft Account for some reason. You risk losing everything, including settings, paid programs, and emails.

We will thus discuss what to do if you are unable to log into your Microsoft Account in this article.

Table of Contents

The Most Common Errors That People Face While Login To Microsoft Account

Many people have complained about being unable to log into Windows. If this happens to you, make sure your username and password are both entered correctly. If the Windows login screen is missing, your installation may need to be repaired if it isn’t already broken. Some customers claim to be trapped at the login screen; in such a case, you might need to run a system restore or even reinstall your operating system.

Many users login to Windows 10 using their Microsoft account, however, occasionally problems can arise and prohibit you from doing so. Regarding login problems, users encountered the following issues:

Microsoft account login is not working on Windows 10 Several customers reported receiving the error message “something went wrong” when attempting to log into Windows 10. The most likely reason for this is a corrupted profile.
Can’t sign in to Windows 10 with a Microsoft account? Verify your password if you’re having trouble signing in to Windows 10 with a Microsoft account. You might also wish to see if you can access other Microsoft services. If it does not, your account may have been compromised.
My computer’s Windows 10 won’t let me login in using my Microsoft account. Another typical issue with Windows 10 is this one. Check to see if we Can’t log in to the Windows 10 article where we discussed a similar problem.
Windows 10 can’t access your account to sign in – Windows 10 users have experienced this issue frequently. However, using one of our solutions, you ought to be able to resolve that issue.

Interesting Blog:- Keys for Free Download Microsoft Office 2016 – Easy Access

What Should I Do If My Microsoft Account Won’t Let Me Log In?

We will thus discuss what to do if you are unable to log into your Microsoft Account in this article.

1. Perform The Fundamental Recovery Step

These simple recovery procedures are offered by Microsoft and are only useful if you are unable to access your Microsoft Account, for example, because you have forgotten your password. If that’s the case, reset your password by following Microsoft’s instructions.

Go to the password reset page, complete the on-screen instructions, and your Microsoft Account password will be changed.

2. Get Rid Of Your Antivirus

Users claim that if they can’t log in with their Microsoft account, your antivirus software may be to blame. Antivirus software can mess with your operating system and keep you from using a Microsoft account to log in.

It is suggested that you turn off your antivirus software and see if that resolves the issue. Many people claimed that Avast was the source of this issue, but after getting rid of it, the problem was fixed. Other antivirus programs besides Avast may also contribute to this problem, so be sure to get rid of them.

It may be necessary to employ a specialized uninstaller to ensure that your antivirus software is entirely removed. To ensure that your antivirus has one of these tools, almost all antivirus manufacturers supply them with their products.

3. Group Policy Setting Modified

There are a few difficult solutions you can try if you know your login information but are still unable to access your Microsoft Account. Group Policy settings can be changed as the initial remedy.

Enter “group policy” in the search bar, then click “Edit group policies.”

Navigate to the next destination:

Configuration of the compute Windows Preferences Security PreferencesLocal Rules Security Alternatives

Accounts: Stop using Microsoft Accounts

Locate Accounts: Block Microsoft accounts, then click the right mouse button and select Properties.

Please select This policy is disabled from the dropdown menu.
To save changes, click Apply and OK.

Applying this method will unblock your Microsoft Account, allowing you to log in normally if your Microsoft Account was somehow restricted by a group policy.

4. Change The Registry

The last approach won’t work if the Group Policy hasn’t already blocked your Microsoft Account, so let’s try another one. We’re going to try to resolve the issue in the registry this time.

Open Registry Editor by going to Search and typing Regedit.

Go to HKEY USERS.DEFAULTSoftwareMicrosoftIdentityCRLStoredIdentities in your browser.
Your account will be there; simply right-click it to bring up the menu, then select Delete.

Immediately after closing Registry Editor, go to Settings and choose Accounts.
Retry adding your account.

5. Check if your account is hacked

You probably think it can happen to you, but there is a chance that your Microsoft Account got hacked, especially if we know how many security threats are out there on the internet. Check to see if your Microsoft account is hacked and try to fix the issue as soon as possible.

6. Install the latest updates

If you’re having this problem, you might be able to fix it simply by installing the latest updates. By default, Windows 10 installs updates automatically, but sometimes you might skip an important update.

However, you can always check for updates manually by doing the following:

Press Windows Key + I to open the Settings app.
When the Settings app opens, go to the Update & Security section.

Now click on Check for updates button.

Windows will now check for updates. If any updates are available, Windows will download them in the background and install them once you restart your PC. After the latest updates are installed, the problem should be completely resolved.

7. Delete the Credentials Directory

If you’re unable to log in with a Microsoft account, the issue might be corrupted credentials. To fix this problem, you need to locate the credentials directory and remove it. To do that, you need to follow these steps:

Press Windows Key + R to open the Run dialog. Now enter %localappdata% and press Enter or click OK.
Navigate to the Microsoft directory and remove the Credentials folder.

After doing that, you just need to restart your PC and you should be able to log in with your Microsoft account without any problems.

8. Create a New User Account

If you’re unable to log in with a Microsoft account, you might be able to fix the problem simply by creating a new user account. This is relatively simple and you can do it by following these steps:

Open the Settings app and navigate to the Accounts section.
From the menu on the left choose Family & Other People. Click on Add someone else to this PC.

Now click on I don’t have this person’s sign-in information.

You’ll be asked to enter your Microsoft information. Choose to Add a user without a Microsoft account.

Now enter the desired user name and click Next

After doing that, switch to a new account. If the new account works, you might want to convert it to a Microsoft account and check if that solves the problem.

Several users reported that creating a new account fixed their old account, so you might want to try that.

9. Change The Registry Setting For EnableLUA

This issue can occasionally arise from changes made to specific registry values. You must manually update your registry to resolve this issue by carrying out the following actions:

Launch the Registry Editor.
Navigate to the Computer section in the left pane once Registry Editor has opened.
HKEY LOCAL MACHINESOFTWAREMicrosoftWindowsCurrentVersionPoliciesSystem

Change the Value data to 1 if it is currently set to 0, then click OK to save the changes.
Optional: You might need to generate this DWORD if the value of EnableLUA is already set to 1. To do that, select Delete from the menu when you right-click EnableLUA DWORD.

Now select New > DWORD (32-bit) Value by right-clicking the empty area in the right pane.
Make sure the new DWORD’s Value data is set to 1, and give it the name EnableLUA.

Restart your computer after making these registry modifications to see if the issue repeats.

Conclusion

Microsoft is a crucial component of Windows 10 since, without a Microsoft Account, you won’t be able to do a lot of things in Windows 10.

Additionally, it might be very damaging if you’re unable to enter your Microsoft Account for some reason. All of your emails, purchased apps, settings, etc., may be lost. We hope that this post helped you regain access to your Microsoft Account.