Many users have encountered the ‘page not available’ error while accessing Window’s security. This error will display the message, ‘ Your IT Administrator has limited access to some areas of this app.’ Even though this error indicates that another group admin has implied this restriction, the problem arises when you encounter it on standalone computers that are not connected to any organization.
We understand how frustrating this is when you can’t access the anti-virus setting. So, in this blog, we will help you with the solutions that will solve the ‘page not available’ error. It will include easy-to-follow instructions from simple solutions to advanced fixes. So, without any delay let’s get into the solutions!
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How to Fix the ‘Your IT Administrator has Limited Access’ Security Error?
Here are 8 ways through which you can fix the Windows security access error.
Fix 1 – Change Your User Account to an Admin Account
You usually don’t require Admin rights to access Windows security. But to ensure full system permissions, you need to sign in as an admin. If you are using a standard account, it’s important to switch it to an admin account by following these steps:
- Open the Run Dialogue box by pressing the Windows + R keys.
- Now, in the dialogue box type “netplwiz” and hit the Enter
- This will open the user account windows, here select your user account.
- Then click on the “Properties” option.
- Now, switch to “Group Membership” and select “Group Administrator.”
- Then, click on “Apply” and then “OK” to save the changes.
Now that you have switched to the admin account, check if you are still getting the “Your IT Administrator has limited access” error.
If yes, here are other solutions you can try.
Fix 2 – Remove Any Work or School Accounts
In case your computer has been connected to any school or workplace account, it might restrict your access to Windows security. You need to remove those accounts to get rid of the “Your IT Administrator has limited access to some areas of this app” error. Here is how you can do it:
- Open Settings by pressing the Windows + I
- Select the “Accounts” option.
- Here click on the “Emails and accounts” option.
- See if there is any work or school account enlisted, if yes remove it.
- Restart your computer (Don’t shut down).
Taking this step will help you solve the “Your IT Administrator has limited access” error.
Fix 3 – Uninstall Third-Party Security Software
If you are using any third-party security software or anti-virus software, it might interfere with Microsoft Defender causing the error. Try to uninstall the third-party antivirus by:
- Go to the start button and click the All Apps
- Now, find the software you want to uninstall and right-click on it.
- Select the “Uninstall” option to delete it from the system.
Fix 4 – Disable the Turn Off Microsoft Defender Antivirus Policy
You can solve the “Your IT Administrator has limited access” error by disabling the “Turn off Microsoft Defender Antivirus Policy.” Follow these steps to check and disable this setting:
- Open the search box by pressing Windows + S keys.
- Type ‘msc‘ into the search box and press Enter button.
- Double-click on ‘msc’ to open the Group Policy Editor window.
- Now, in the Group Policy Editor sidebar, double-click on ‘Computer Configuration’ and ‘Administrative Template.’
- Now, expand the ‘Windows component folder.’
- To select the policy, click on ‘Microsoft Defender Antivirus.’
- The next step is to double-click on ‘Turn off Microsoft Defender Antivirus.’
- See if it’s enabled, if it is then click on ‘Disable’ to turn it off.
- Click on “Apply ” and then click on “OK” to save the changes.
- Repeat the previous two steps for the ‘Allow antimalware to start with normal priority‘ policy.
- Next, click on ‘Client Interface‘ under the Microsoft Defender Antivirus settings.
- Double-click on the ‘Enable headless UI mode’ policy to view it.
Fix 5 – Run a PowerShell Command
Running the PowerShell command disables Microsoft Defender’s UI lockdown mode. This will help you resolve the ‘Your IT Administrator has limited access’ error. Here is how you can run the PowerShell command:
- Press the Windows + S key to open the Windows search utility.
- Type PowerShell and right-click on ‘Windows PowerShell’ in the search results.
- Now, select the ‘Run as Administrator’ option from the context menu.
- Here input the MpPreference command and press Enter.
- Exit PowerShell and try to access Windows security and see if it opens.
Fix 6 – Modify the Registry Using Command Prompt
Some users have resolved the ‘page not available’ error by running a series of commands to modify a registry.
Note – Before trying this solution, ensure you have backed up your important data and files.
Follow these steps to modify the registry:
- Press the Windows key + S key to open the Windows search utility
- Open the command prompt by typing the ‘cmd’ search phrase.
- Type the following commands separately and press the Enter key after each.
reg delete “HKLM\Software\Microsoft\Windows\CurrentVersion\Policies” /f
reg delete “HKLM\Software \Microsoft\WindowsSelfHost” /f
reg delete “HKLM\Software\Policies” /f
reg delete “HKLM\Software\WOW6432Node\Microsoft\Policies” /f
reg delete “HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Policies” /f
reg delete “HKLM\SOFTWARE\Policies\Microsoft\Windows Defender” /v DisableAntiSpyware
reg delete “HKCU\Software\Microsoft\Windows\CurrentVersion\Policies” /f
reg delete “HKCU\Software\Microsoft\WindowsSelfHost” /f
reg delete “HKCU\Software\Policies” /f
reg delete “HKLM\Software\Microsoft\Policies” /f
- Exit the command prompt and restart your computer to see if the ‘Your IT Administrator has limited access to some areas of this app’ error has been resolved or not.
Fix 7 – Update Windows
If you are still facing the limited access error, you should check if your Operating System needs to be updated and then update it accordingly. Here is how you can check for updates and perform them:
- Open Settings on your PC.
- Click on ‘Updates & Security’ and select ‘Check for updates.’
- Your PC will automatically enlist the updates if available. Click on ‘Install’ to initiate the process.
- Wait for some time to let the update download and install. All this while your computer will restart a few times.
- Once it’s done, open the Windows security and see if you can access it without encountering the ‘Your IT Administrator has limited access’ error.
Read More:- Error Fixed – Your device is missing important security and quality fixes
Fix 8 – Repair/Reset Windows Security
Windows security allows you to use ‘Repair’ and ‘Reset’ settings that can help you solve various errors. You can try these settings to see if they resolve this issue as well, here is how to perform it:
- Open Settings and go to the Apps
- Then select Installed apps and scroll until you find Windows Security.
- Click on the three dots on the right of the app and click on the ‘Advanced’
- Here you will see both the ‘Repair’ and ‘Reset’
- Choose ‘Repair’ as it will fix the app without affecting your data.
- If that doesn’t help then you can follow the same process and choose the ‘Reset’ option.
Repairing and resetting Windows security will help fix many issues including the ‘Your IT Administrator has limited access’ security error.
Conclusion
That’s all I have to share for now. We hope this blog helped you understand the various reasons behind this Windows security error. While following the given solutions to fix the ‘Your IT Administrator has limited access’ error, start with having an admin account. That means if you have a standard user account you should switch it with an admin account for proper permissions.
Next, ensure that no school or workplace accounts are connected to your computer, and remove them if they are there. Your Windows operating system should be up to date so it doesn’t cause conflicts with Windows Defender. Modify the registry if needed and if nothing else works, repair the Windows Defender. If you still have more questions, let us know in the comments.
FAQs
1. What does the error message “Your IT Administrator has limited access” mean?
The ‘Your IT Administrator has limited access’ error message indicates that your current user account does not have sufficient permissions to perform some actions or access specific settings on your computer.
2. Why should I remove my work or school accounts?
Work or school accounts may cause issues due to restrictions imposed by your organization’s IT policies, including the limited access error.
3. Is it safe to modify the registry to fix this error?
Modifying the registry is a risky task. It can cause data loss, so it’s recommended to back up your important data.
4. Is there a way to prevent this error from occurring?
Yes, you can take some preventive measures to reduce your chances of encountering this error. It includes keeping your system updated and avoiding unauthorized software installations.
5. How do I know if a fix has resolved the error?
After applying the solution, try to perform the task during which you encountered the error and check if it works without error.