Spotify is a great music streaming service used by millions of people around the world, but like any other tech product out there, it’s not perfect. Spotify crashes can ruin your mood and are generally a major annoyance. Imagine the following: You are relaxing and listening to your favorite song on Spotify when the music app suddenly crashes. Sure, it happens, but after you restart the app, Spotify crashes again. Naturally, your blood boils. The point of listening to music is to recover from the onslaught of obstacles that life brings. The last thing you need is a silly app adding to your stress mountain.
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Why Does Spotify Keep Crashing?
Before we go any further, let us first clarify why Spotify or any other app crashes. Knowing the reasons why Spotify keeps crashing can help you in the long run, as you’ll gain insight into some of the things that keep apps running smoothly.
1. Your Device is Running out of Memory
Whether it’s a smartphone or PC, apps develop problems when the device they are running on runs out of RAM or memory. This is not only true for Spotify, but also for all other apps like Instagram, WhatsApp, Facebook, etc.
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2. The App is Not up to Date
The second common problem is related to updates. Spotify releases new updates from time to time, directing users to a more stable version of the app. Also, newer features are integrated while older features are removed. Using an older version of the Spotify app could be the cause of your Spotify crashing all the time.
3. The Operating System
The problem could also be related to your device’s operating system, whether it’s Android, iOS, Windows, or Mac. However, it is worth noting that this is rarely the cause of the problem, and if it is, most users have no idea that the operating system is to blame.
4. Power Saving Mode
It’s perfectly fine to run your phone in power-saving mode to save battery. But be warned: not all applications run smoothly with this setting. Activating the power-saving mode can interfere with the app’s functioning and prevent it from reaching its full potential. This could be another reason why your Spotify keeps crashing.
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If Spotify Keeps Crashing – Following Steps to fix the Problem.
We have covered the causes of app crashes.
1. Update the Spotify mobile app
If you listen to Spotify via the mobile app on Android or iOS, the first thing you should do is check if the app has been updated. Usually, this happens automatically, but you can also force updates manually.
2. Forcibly close Spotify and then Restart it.
Often, an app that displays an error message or crashes can be fixed with a simple remedy: Simply force close and restart the app. Start by closing the app on Android or closing Spotify on iOS. Then restart the app in the usual way. This will only take a moment and might solve your problem.
3. Restart Your Device
If restarting Spotify did not help, it’s a good idea to reboot your device. This will erase any corrupted data that might be causing a conflict, and you can start over after a minute or two. Restarting is slightly different for each type of device, but here is how to restart an iPhone.
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4. Check if Spotify is Down
Before taking more complex or time-consuming troubleshooting steps, you should determine if the problem is related to the Spotify service. The easiest way to check Spotify is to visit the Spotify status page on DownDetector or search for “Is Spotify down” in a Google search and look for Downdetector in the search results. If the page is down, wait for a while and try again later.
5. Log out of Spotify and log back in
First and foremost, if Spotify crashes no matter what you try to play, it may be time to log out of Spotify and log back in. In the mobile app (for Android or iPhone), tap the Settings icon in the top right corner (shaped like a gear) and scroll to the bottom. Tap Logout. Then sign back into your account on the sign-in page.
6. Uninstall and Reinstall Spotify
If you still can not use Spotify without the app displaying error messages or crashing, try reinstalling the app. If the app is corrupted or there is an incompatibility with another software on the device, reinstalling a fresh copy may solve the problem, especially if there is a newer version. As a reminder, here is how to uninstall the Spotify app from your Android or iOS device. Then install a new version from Google Play or the App Store.
7. Reset your Network Settings
More rarely, you’ll need to reset your phone’s network settings for certain online services like Spotify to work properly. However, this should only be considered as a last resort, as resetting your network will erase all saved network configurations, including Bluetooth devices and WiFi network names and passwords, so you’ll have to manually log in to those networks again. If you still want to try, you can reset your network settings on your iPhone or your network settings on Android and see if that solves the problem.
8. Disable hardware acceleration in Mac or Windows.
Most troubleshooting tips apply to both your computer and mobile devices, but if Spotify crashes on your computer, there’s one more trick you can try – disabling hardware acceleration. This feature, which is only available on desktops, allows Spotify to use the graphics card to get better performance, but it can sometimes cause Spotify not to work properly. To disable hardware acceleration, click the three-dot menu in the upper-left corner of the desktop application, and then click the View menu, and then click Hardware Acceleration.
