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Your Device ran into a problem- Error Fix It


If your computer displays the “Your device ran into a problem” error and you don’t know how to deal with it, this guide will help you fix it!

This error message can pop up from nowhere and can cause issues like data loss. While there can be many reasons that cause this error, the major ones are corrupt files, damaged hard drives, or the injection of viruses. No matter why it appears on your screen it causes frustration and panic regarding the safety and availability of your important data. If you are also dealing with this error, we are here to help you fix it. In this blog, we will cover the potential solutions to fix the “Your Device ran into a problem” error in any given situation.

When you encounter this error, there can be three different Situations as below to fix the Error “Your Device ran into a problem”

  1. When you can boot the Windows.
  2. When you are not able to boot the Windows.
  3. When you get stuck in the error loop.

We will cover all these three situations and what you should do in each of them. Let’s start!

Situation 1 – You Can Boot the Windows

Even after encountering the error, if you can still boot your windows, you still have to take some troubleshooting steps to ensure this error doesn’t happen again. Before trying any of these methods, disconnect your computer from external devices like flash drives. Now, let’s get into the solutions.

Fix 1 – Boot into Safe Mode

The first thing you have to do once your computer boots, is to enable the safe mode on your computer. The safe mode is a diagnostic mode of your PC. In simple words, it starts your computer with minimal necessary programs and services. Using this mode, you can perform troubleshooting steps without interference from other unnecessary third-party applications.

Your Device ran into a problem

Here is how you can enable the Safe mode on a functioning computer:

  1. On your windows, go to the “Start menu” and open the “Settings.”
  2. You will see an “Update & security” option, click on it and then select “Recovery.”
  3. Now, you will see an “Advance startup” section, from this section choose “Restart now.
  4. Next, select “Troubleshoot” > “Advanced Options” > “Startup Settings” > “Restart”.
  5. After this step, you will see the “Startup Settings” screen. Here you will have three Safe mode options. Enable safe mode, Enable safe mode with Networking, and Enable safe mode with command prompt. Choose any one from them.
  6. Now, reboot your computer and see if it boots properly.

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Fix 2 – Run CHKDSK in Command Prompt

If you encounter the “Your Device ran into a problem” error with INACCESSIBLE_BOOT_DEVICE” this indicates that there is something wrong with your hard drive. To solve this you need to fix disk errors by running the CHKDSK in the command prompt, here is how:

Your Device ran into a problem

  1. Open the Command Prompt by typing “cmd” and Run it as administrator.
  2. Then, in the command prompt, type the command “chkdsk /f /r” and press the Enter button.
  3. After the process is completed, restart the computer.

Fix 3 – Give Enough Space for System Drive

To function smoothly, the Windows operating system and other applications require sufficient space. If your system drive is running out of space, it might trigger the “Your Device ran into a problem” error. So consider allocating sufficient space for your operating system.

Fix 4 – Check System Log in Event Viewer

Checking your system log-in Event viewer is a helpful way to find the real reason behind encountering the “Your Device ran into a problem” error. Here is how to do it:

  1. Open the start menu and search for “Event viewer.”
  2. Open the  “Event viewer and select “Run as administrator.”
  3. Now, expand the “Windows Logs” and choose “System.”
  4. Check the errors that occurred simultaneously with the blue screen and fix them according to the available information.

Fix 5 – Run SFC Scan

Your device can face the “Your Device ran into a problem” error if it contains corrupt system files. To fix it try running the SFC scan by following these steps:

  1. On the start menu, type “cmd” and open the command prompt. Choose “Run as administrator.”
  2. Now, in the command prompt, type the command “sfc /scannow” and then press the Enter button.
  3. Wait for some time, as the process takes some time to complete.

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Fix 6 – Run a Virus Scan

Another common reason for encountering the “Your Device ran into a problem and needs to restart” error is when the device comes in contact with a virus or malware. Run a virus scan to detect any virus by following these steps:

  1. Press the W + I keys to open your computer settings.
  2. Then go to “Update & security” and choose “Window security.”
  3. Next, “Open Windows Security > Virus & threat protection”.
  4. Now, you will see a “Current threats” section and then select “Quick scan.”

This will start the virus scanning process.

Fix 7 – Update Your Windows

Keeping Windows up to date with the latest updates is one of the best ways to get rid of this PC restart issue. Follow these steps to update your Windows:

  1. Open your computer settings by pressing the W + I keys.
  2. Go to the “Updates & security” and then click on “Windows Update.
  3. Now, click on the “Check for updates” to see if you have any new updates and install them.

Situation 2 – You Can’t Boot the Windows

In some cases, your computer will restart and start automatic repair and end up with the message “Your PC did not start correctly.” Frustrating right?

Your Device ran into a problem

Along with the error message, you will see two options, 1. Restart and 2. Advanced options. You need to choose the second option, i.e. Advanced options to proceed. You will see different options, we will focus on the below three to fix this issue.

Your Device ran into a problem

Fix 1 – System Restore

Your Device ran into a problem

If you already have a system restore point available, you can proceed with system restore, here is how:

  1. Go to the Windows boot option and select these options “Troubleshoot” > “Advanced Options” > “System Restore.”
  2. Now, choose the Previous working state (data) to restore your PC.
  3. This process can take some time so wait and after completion restart your computer.

Fix 2 – System Image Recovery

In case you have created a system image before encountering the “Your Device ran into a problem” error, you can perform system image recovery to fix the error.

Your Device ran into a problem

  1. Insert the external drive that contains the system image.
  2. In the Windows boot options menu, select “Troubleshoot” and then select “Advanced options”
  3. Here you will see the “System Image Recovery” option, choose the system image you want to recover.
  4. Next, in the Re-image your computer wizard, choose the system image and click Next.
  5. Format the disk and start the restoration process by following the given instructions.
  6. After the restoration process is completed, restart your computer.

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Fix 3 – Restore Registry Configuration

In case you don’t have the restore point or system image, you can choose the “Command Prompt” to restore your registry. Sometimes, registry files can be deleted accidentally, causing serious issues like “Your Device ran into a problem” But, you can fix it using backup files with Command Prompt.

  1. From the available screen options, select “Command prompt.”
  2. Select your account and enter your password.
  3. Next, in the command prompt, type these commands in the same order and type Enter after each:
  • C:
  • CD Windows\System32
  • CD config
  • DIR
  • CD regback
  • DIR CD..
  • REN default default1
  • ren sam sam1
  • ren security security1
  • ren software software1
  • ren system to system1
  • CD regback
  • copy * c:\windows\system32\config
  1. After this, exit the command prompt and restart your computer.

Situation 3 – Windows Stuck in the Error Loop

We have covered all the other possible solutions but what to do if you get stuck in the windows loop, here are two ways to fix it.

Fix 1 – Run Startup Repair

  1. Create a Windows installation media by following the guide shared by Microsoft.
  2. Now, connect the bootable media to your computer and boot your computer using the device.
  3. Wait for the installation files to load and then click on the “Next” option in the Windows Setup window.
  4. Next, click on “Repair your computer” and then select “Troubleshoot.”
  5. Now, choose “Advanced options” and then click on “Startup Repair.

Fix 2 – Enter Safe Mode to Uninstall Programs or Drivers

Your Device ran into a problem

As we saw, the safe mode is a diagnostic mode for your computer and you can perform various vital steps in this mode through command prompt. Let’s see how you can uninstall a recently installed program or roll back a driver to fix the “Your Device ran into a problem” error.

  1. Go to “Start” > “Settings” > “Apps” > “Apps & features
  2. Click on the targeted software and then click “Uninstall.

For rolling back drivers, follow these steps:

  1. Go to the Device Manager and double-click on each driver.
  2. You will see a few options, from them choose “Roll back driver” or “Uninstall device” to fix the error.

We have shared all the potential solutions for you to fix the PC restart error.


That’s all we have to share for now. We hope this guide helps you in fixing the “Your Device ran into a problem” error. If you can boot the windows or not we have solutions for both situations. But to avoid encountering this frustrating error, we recommend you update your windows, drivers, and anti-virus settings. To. We understand facing such errors can cause frustrations and panic for the safety and availability of your data, so keep your data safe from such issues, and create regular backups for your important files. If you have any more questions, let us know in the comments.


1. What causes the “Your Device ran into a problem” error?

Ans – Various factors, including hardware issues, driver conflicts, software bugs, corrupted system files, and malware infections can cause this error.

2. Can I prevent the “Your device ran into a problem” error from happening again?

Ans – It is not possible to completely avoid or prevent this error, but you can take certain preventive measures to reduce your chances of encountering it. It includes updating drivers, keeping Windows updates up to date, and keeping sufficient storage for your Windows operating system to work smoothly.

3. Is it safe to ignore the “Your device ran into a problem” error?

Ans – We don’t recommend you ignore this error message. It indicates that something is not right with your system, so, addressing it timely can prevent further damage.

4. What should I do if my PC repeatedly encounters this error?

Ans – If you encounter this error even after trying all the troubleshooting solutions, there might be some serious problem with your system. You should reach out to Microsoft or technical support for further assistance.

5. Should I reinstall Windows if I encounter this error frequently?

Ans – Reinstalling Windows should be the last option if you have tried everything else and nothing works. But before that ensure that you have proper backup for your important data.