Following the recent Android patch update on LG phones, users have been experiencing issues with the LG IMS app not functioning properly with T-mobile. This has caused significant inconvenience as the app is critical for making calls, sending texts, and exchanging files over 4G LTE or 5G networks. In this article we are going to learn about LG IMS keeps stopping problem.
Given the importance of the LG IMS app, it is crucial to resolve the issue of it continuously stopping on T-mobile. Fortunately, you have come to the right place, as we have compiled a guide detailing some effective fixes to resolve the error message of “unfortunately, LG IMS has stopped” on LG smartphones.
Table of Contents
What Exactly Is The LG IMS App?
The IMS app is a standard feature found on every LG phone, allowing users to utilize 4G LTE and 5G networks for texting. Despite its usefulness, LG customers have reported encountering problems with the app not functioning due to LG IMS.
Multiple users have reported receiving an error message indicating that the LG IMS app has stopped working. This issue appears to be affecting LG phones on T-Mobile and Metro T-Mobile networks, but the positive news is that the company has begun investigating these problems.
Tips To Solve The LG IMS Stopped Working Problem
Resolving the error message “Unfortunately LG IMS Has Stopped” on LG smartphones is a relatively simple task. If you are currently experiencing this issue, be sure to check out the following fixes we have provided:
- Restart The Phone
To address the issue of the LG IMS app continuously stopping on your LG device, you can try rebooting your device. It is possible that your LG device may contain a corrupt file that is preventing the application from functioning correctly. To resolve the LG IMS keeps stopping issue, it is necessary to clear these bug files.
Restarting your device is the best option in this scenario, as it will clear your device’s RAM, automatically removing any bug files and resolving the issue of the LG IMS app stopping.
- Check The System OS
Have you confirmed whether your LG smartphone is running the latest operating system (OS)? There is a possibility that any pending updates may be causing the issue you are experiencing. It is recommended that you check for any pending OS updates on your device, as compatibility problems may arise. Updating the OS of your system may help resolve the issue.
- Update Your LG IMS App
Updating the LG IMS app on your device is crucial. The update includes significant fixes for bugs or errors that may be present in the current version of the app. To fix the problem, you should update the app through Google Play or the App Store. Additionally, compatibility issues may be contributing to the error, so updating the app may help address this as well.
If LG developers release updates with compatibility fixes for LG IMS on your LG Android device, follow these steps:
- Open the Google Play Store on your Android phone and click on the hamburger icon to access the menu.
- Navigate to “My Apps & Games” on the menu.
- Under the “Installed” tab, locate the LG IMS application in the list of applications.
- Finally, click on the “Update” button. The app will begin updating on your LG device.
That’s it! By following these steps, you can update the LG IMS app on your LG Android device and potentially resolve any compatibility issues causing the app to malfunction.
- Clear The Cache Data
To potentially resolve the LG IMS keeps stopping errors on LG devices, clearing the app’s cache data can be helpful. Most users have made the confession that this method helped them in the best way. To clear the cache files for the LG IMS app on your device, follow these steps:
- Tap on the LG IMS app icon on your device.
- Next, tap on “Info“.
- Select “Clear Data“.
- Finally, hit “Clear Cache“.
There you have it! You have now cleared the LG IMS app’s cache data. Launch the app again and see if the error message “Unfortunately LG IMS has stopped” has disappeared or not.
- Disabling The Application Might Help
In case you are unable to use WiFi calling or VoLTE services due to LG IMS keeps stopping errors, you can disable the app on your LG phone to avoid the issue. Follow these steps to disable it:
- Dial 277634#*# on your device.
- Select Field Test and then Modem Settings.
- Toggle VoLTE on/off.
- Restart your device to complete the process.
- Reinstall The Application Again
If the LG IMS keeps stopping and the issue persists, try reinstalling the app on your LG device. Many users have reported that by reinstalling the LG IMS app, the problem gets resolved. Therefore, it is worth a try.
- Try Resetting The Device
Resetting your device to factory settings can be an effective solution if all other methods fail to resolve the LG IMS keeps stopping errors. However, before performing a factory reset, it’s important to back up your Android data, as this will remove all data on your device. Here are the steps to reset your device:
- Go to Settings and select About Phone.
- Click on Factory reset.
- Click on Erase all data to confirm the action.
Learn More About LG IMS
It’s important to note that LG IMS is not a virus or spyware. Some users may associate it with malware due to its functionality, but this system app is not malicious. Using features like WiFi calling or other IP multimedia functions does not result in unauthorized data transmission to third parties.
Wrapping Up,
In conclusion, the “Unfortunately LG IMS has stopped” error message can be frustrating for LG smartphone users. However, there are several solutions available to fix the issue, from restarting the phone, updating the operating system and the LG IMS app, clearing cache data, disabling the app, and reinstalling it. In the worst case, resetting the device can also resolve the problem. It’s important to note that the LG IMS app isn’t spyware, and using it does not result in unauthorized data transmission to third parties. By following these simple steps, users can resolve the LG IMS issue and enjoy uninterrupted services.
